About PC Surgery info:

About PC Surgery

Established in 1996, PC Surgery is a well established Service based company that has built up an enviable reputation over the last 18 years. We are a recognised IT Support Company with a small but dedicated team of highly skilled and qualified engineers that put a lot of emphasis on customer service and minimal disruption. We pride ourselves that to on our commitment to provide a professional and speedy service art all times, whilst maintaining the highest quality of work. Most of our customers are generated through repeat business and recommendations as we offer a TRUE No Fix, No Fee Policy.

Why choose PC Surgery for your IT support in London?

Budget Easily as we have both Flexible Hourly Rates and Unlimited Support fixed-price contracts available

No More IT Headaches as PC Surgery becomes your in-house IT department

Peace of mind with our pro-active 24/7/365 monitoring service as standard

Business Continuity thorough disaster recovery and backup strategies

Reduce Downtime due to our quick response and repair times

Our specialist IT support teams work across all areas of IT

IT Support is PC Surgery’s bread and butter. We provide fully comprehensive IT support services to companies large and small across the Capital.

We can help you with your IT support needs in and around London. Many small and medium businesses across a wide range of sectors have already discovered how much of a difference we can make when it comes to handling the day-to-day problems associated with technology operation, planning and management.

Our in house skills include the complete range of Microsoft Server, Workstations and Applications, to the point we have been rewarded with a Microsoft Official Partner status, we have in house Microsoft Certified Systems Engineers and in house Microsoft Certified Professionals.

Engineers and in house Microsoft Certified Professionals. From start-up services and operational management through to fully co-sourced solutions, PC Surgery works actively with clients like you to provide the necessary levels of support to help keep operations functioning smoothly. This is our tried and tested IT support model which delivers reliable, predictable costs and services without any hidden extras.

We support and maintain networks from 3 – 100 PC’s. Our clients are from a diverse range of industry sectors so we are well versed in all sorts of businesses and their IT requirements. This broad business knowledge has enabled us to develop a support structure that meets the needs of our clients perfectly. We have a flexible approach and can tailor a service package that meets your requirements if our Standard service package is not precisely what you need. We effectively become your own IT Department, an extension of your organisation We design, build and maintain systems that are built to suit your individual needs. If you have an existing network we will perform a free assessment of your systems and provide you with a report of our findings. Only then can we discus specifically what kind of support you need We are a team of friendly engineers based in central London, and we love technology. We realise you might not, and that’s why we’re here to help.

No matter what your IT Support in London requirements, we have a package to suit your needs. We can provide monthly contract services, emergency support ad hoc, or pay as you go support as and when you need it.

Keeping your business running smoothly is our business.

Services Available

We aim to provide a complete range of computer repair services. We can resolve all software problems, remove viruses or spyware and supply or install new hardware components - either replacements or upgrades. We build new PC systems to order and can provide network installation and maintenance. Some examples of our many services are shown below.

If the specific service that you need is not shown, please ask. Whatever the problem, we are here to help ...


Internet & Wi-Fi Connections

We can install your router and network card, set up and configure your wireless broadband connection or help with any Internet or e-mail problems you may be having. We can also optimise your Internet settings in order to speed up your connection and boost your downloads.


Not Booting or Blue Screens

Your computer will not boot, there are error messages (blue screens) or it will only boot in 'Safe Mode'. These are common problems and our engineers are experienced in identifying the source of the problem and restoring your computer system to perfect health.


PC Crashing or Freezing

Is your computer crashing or freezing in the middle of your office application or favourite game? Possibly a hardware conflict is causing the problem, software has become corrupt or perhaps the drivers for the graphics card just need updating - whatever the problem, we have experienced local engineers ready to assist you within two hours.


Virus or Spyware Removal

Virus and spyware attacks are becoming more frequent and more serious. They can be amongst the hardest computer problems to deal with. You may need professional help to clear the virus and to repair the damage it might have done. We can install free anti-virus software and also advise about firewalls and other methods of protection.


Software Errors

Are you having problems installing certain software, or perhaps you have installed software, which has had unexpected side effects or caused conflicts with existing software? We can help with all general software problems and with any issues relating to Windows updates, etc.


Laptop/Tablet/Mobile Devices Hardware Repairs

We can repair all makes and models of Laptops, Tablets and Mobile phones including Apple Macs, Iphones and Ipads. Items like Hard Drive, memory modules and LCD Screens can be replaced there and then on-site hence reducing loss of productivity due to being away from technology tools that you now-a-days have become so reliant on.


Data Loss & Retrieval

Our engineers can attempt to retrieve any data that has become lost or corrupted - at a fraction of the cost usually charged by data recovery specialists. We can also advise and implement effective backup procedures in order to safeguard your important data from future loss.


Network Setup or Repairs

Our engineers are experienced in the design, installation and configuration of networks (both peer-to-peer and server based) and in troubleshooting a wide variety of network and server related issues.


Hardware Faults & Upgrades

We install hard drives, memory modules, power supplies, processors, motherboards, graphics and sound cards, modems, CD/DVD drives, floppy drives, routers, etc. We can supply replacement or upgrade components, or install parts which you have provided.

IT Support London

PC Surgery has been providing outstanding IT Support London services to companies of between 3 and 100 users throughout London for more than a decade.

We are Microsoft Certified Partners and between us, our Engineers have a huge bank of knowledge and experience to draw on. All of them have been supporting both Microsoft Small Business Server and multi server networks for many years.

Our professional services encompass the complete IT Support spectrum and include: hardware and software provision, installation, security including firewalls, Anti Virus, disaster recovery and business continuity; network design and implementation and website design and hosting.

PC & Mac technical support

We believe in delivering quality it services and it solutions to all of our clients and exceeding their expectations. We believe in adding value to our clients businesses and not simply being a service provider that has no idea about the aims and ambitions for the business. We believe in developing a lasting relationship based upon trust, understanding and strong work ethics. Coupled with a wealth of knowledge in IT you’ll soon understand why working with us is a must if you want to ensure your business and its technology needs are in the hands of a provider that cares.

All the IT support you need

Having your IT support provided by one business partner is a great advantage – there’s just one port of call and we’ll get your problem or issue fixed. There’s no “it must be your software/telecoms/hardware provider – please contact them!”. With PCS IT Support we'll immediately take full responsibility for your entire IT system. This gives you efficient, quick, cost-effective IT support. Above all, it gives you complete peace of mind.

Business IT Support

For most businesses, IT is no longer just playing a supporting role - it now actually powers the business. Relying on several different IT support partners is no longer a reliable and efficient option. The majority of IT networks will consist of over 20 different hardware and software components. This mixture of complex and simple business applications are all underpinned by a range of servers, firewalls, PCs, laptops, routers, broadband and many other components. As a result, there can be a large degree of complexity in getting these different components to all work efficiently together. With such a range of different elements involved, an effective IT support service can only be provided if there is expert knowledge of all of these components and the way in which they work together. PC Surgery has that expert knowledge, and is the IT support partner of choice for a significant and growing number of UK organisations.